Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes, our ring are waterproof. Please avoid chemicals (like chlorine) and harsh cleaners as well as salt water. If your ring looses its luster we will renew it for you, if you send it back and pay the shipping.
Wide Rings will fit tighter then narrow ones, when determining your size, let your jeweler know the width of the ring you are sizing for. We always send you the size you order (as our tools are incredibly precise, using digital micrometers with .0001 tolerances).
If your ring fails do to material defect or workmanship we will repair or replace it. Ring must be returned so we can determan the cause.
We accept returns for any refinishing, repair, damage or material flaw. We at Ancient Works consider all of our rings CUSTOM do to the fact that we individually handmake each ring for each customer to their unique size, width and any other choices.